Customer Questionnaire

We honestly want to know what you think! By providing your feedback you are helping us create an even more customer-focused business.

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Welcome

Everyone wants to be heard, and we want to hear your thoughts on how we can give you more of what you need, when you need it.

Please answer these questions to help us improve our customer service.
 

Customer Service

1. Please provide us with your name and email address*
Name*
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Email*
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* Please review our Privacy Statement on the information we are collecting.
2. Are you in regular contact with one of our team members?
*
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With whom?

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3. Do you feel that we could add more value to your business by being in contact with you more?
*
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4. Have you ever had a problem that required direct input from one of our team?
*
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How did we help you resolve the problem?
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How would you describe our service?

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5. What areas do you feel we are lacking in?
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6. What areas do you feel we are excelling in?
*

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7. How often do you access info on our website?
*

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Reason?
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Communication

Our Website www.aigs.co.za offers you valuable information and links to the latest updates from Progress and Yellowfin.
1. How do you feel we could improve our level of interaction with you?
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2. Do you find the process of ordering products from us simple and efficient?
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Please would you elaborate?
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3. Have we missed your birthday?
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4. Does your company make use of social media?
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Which platform would you prefer us to communicate with you on?
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Thank you!

We have included a whitepaper on "How to manage Extroverts, Introverts and Ambiverts in Meetings", which we hope will provide some food for thought about the importance of soft skills and how this could have a positive impact within your company.
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Our social presence

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